Refund policy
Try our products with confidence!
We know that finding the right supplements to support your long-term goals can take time. We believe in our product so much that we offer a no-hassle, 100% money back guarantee for 30 days. In other words, try our products and if you don't like them for any reason, return them no questions asked.
If you would like to initiate a return, please follow the steps below:
- Please fill out this form and let us know how we can do better.
- We will send you a follow up email with information on how and where to send the jar(s).
- Place the jar(s) in a box and mail them to us.
- Upon receipt of your return, we will issue your refund.
- Please be advised that refunds take up to 30 days to process and post to your payment method.
*Please note renewal orders are not eligible for our return policy
** Any refund requests submitted after 30 days from the initial purchase date will NOT be eligible for return
*** Full refund means the total amount you paid + shipping & handling + sales tax. Customer is responsible for return shipping.
**** Repeated refund requests from the same customer are not allowed
***** This refund policy only applies to orders placed on natravahealth.com and is subject to change without notice
